Privacy Policy

1. Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Service address
• Information submitted through contact forms
• Communications with us by phone and SMS
• Website usage data collected through Google Analytics

We do not knowingly collect sensitive personal data such as government identification numbers, financial account details, or health information.

2. How Information Is Collected

We collect information through the following methods:

• Contact forms submitted on this website
• Phone calls with our team
• SMS communications
• Automatic analytics tracking as you use the website

3. How We Use Information

We use the information we collect to:

• Respond to inquiries and questions
• Provide quotes and schedule services
• Offer customer support
• Send SMS communications, including service messages and, with your consent, marketing messages
• Improve the performance and content of our website

4. SMS Communications & A2P Compliance

If you opt in to receive text messages, the following terms apply. Consent to receive SMS messages is not a condition of purchasing any service.

• We may send service messages and marketing messages.
• To opt out at any time, reply STOP.
• For help, reply HELP or contact us at (602) 396-3821.
• Message frequency varies.
• Message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• Your phone number and SMS consent are never sold or shared with third parties for their marketing purposes.

5. Data Sharing

We do not sell your personal information. We share information only with the service providers necessary to operate our business, including:

• Webflow, which hosts this website
• GoHighLevel, which supports our communications and customer management
• Google Analytics, which provides website usage analytics

These providers are required to safeguard your information and use it only to perform services on our behalf. Your phone number and SMS consent are never shared for marketing purposes.

6. Cookies & Analytics

We use Google Analytics to understand how visitors use our website, including pages visited and general usage patterns. Cookies are used only for essential website functions and for analytics.

We do not use cookies for advertising or cross-site remarketing.

7. Data Security

We use reasonable administrative and technical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required to comply with applicable law.

9. Your Privacy Rights

You may request to exercise the following rights regarding your personal information:

• Access to the personal information we hold about you
• Correction of inaccurate personal information
• Deletion of your personal information, where legally permitted

Arizona does not currently have a comprehensive consumer data privacy law in effect that grants residents additional statutory rights beyond those described above. Even so, we honor reasonable access, correction, and deletion requests. To make a request, contact us using the information at the end of this policy.

10. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

This website and our services are not directed to children. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Information

If you have questions about this Privacy Policy, please contact us:

B.A.M Cleaning Company LLC
Email: info@bamcleans.com
Phone: (602) 396-3821